Contact UGC Max

Product and account support

Email ugcmax@egycad.com for help with UGC Max, your account, generation, privacy, or billing questions. Include your account email and a description of the issue. Do not send passwords or full payment card details.

Who operates UGC Max?

EGYCAD SMART SOLUTIONS.

UGC Max is subscription software for generating AI video ads from a brief and optional product photos or screenshots. It is not a managed advertising agency, and does not promise sales or campaign performance.

Payment support

When web purchasing becomes available, Paddle will sell web subscriptions as reseller and Merchant of Record. Payment and refund support is available through paddle.net. Mobile purchase support remains with Apple or Google Play.